Effective date: January 1, 2025
At Tamiami Water Restoration, we respect your privacy. This policy explains what information we collect when you visit our website or call us for sewage backup cleanup, how we use it, and the choices you have. We keep it simple and straightforward because you have enough to deal with when your home or business is flooded.
Information We Collect
When you contact us for sewage backup cleanup, we collect the details you share so we can help you fast. This includes your name, phone number, email address, property address, and a description of the problem you’re facing.
If you visit our website, we may automatically collect basic technical information like your IP address, browser type, device type, and the pages you view. This helps us understand how people find us and improve our site.
How We Use Information
We use your contact details to respond to your request, schedule a crew, and keep you updated about the cleanup. We may also send you service-related messages, like a confirmation or a follow-up after the job.
Your information helps us improve our sewage backup cleanup services and make our website easier to use. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device that help us provide a better experience.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as smoothly.
Analytics and Third-Party Tools
We use trusted third-party tools, like Google Analytics, to track website traffic and see which pages are most helpful. These tools may collect information about your visit, but they do not identify you personally.
We may also use third-party services for scheduling, communication, or payment processing. These providers only access your information to perform their specific tasks and are required to keep it confidential.
Data Sharing and Disclosure
We share your information only when necessary to complete your sewage backup cleanup or comply with the law. This might include sharing with our technicians, subcontractors, or insurance companies if you file a claim.
We may disclose information if required by law, such as in response to a court order or to protect the safety of our team and customers.
Data Retention
We keep your personal information for as long as needed to provide our services and meet legal requirements. After that, we securely delete or anonymize it.
If you want us to remove your information sooner, just contact us using the details below.
Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. Our team uses secure systems and follows best practices to keep your data safe.
No method of transmission over the internet is 100% secure, but we work hard to safeguard what you share with us.
User Rights
You have the right to ask us what personal information we hold about you, request a copy, or ask us to correct or delete it. You can also opt out of marketing messages at any time.
To exercise any of these rights, contact us using the phone number or email below. We’ll respond promptly.
Children’s Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has shared information with us, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we’ll post the new version on this page with a new effective date.
We encourage you to review this page occasionally to stay informed about how we protect your privacy.
Contact Information
If you have questions about this privacy policy or how we handle your information, please reach out. We’re here to help with your sewage backup cleanup needs in Tamiami, FL.